At Silly Duck, we aim to dispatch all in-stock orders within 1–2 business days of confirmation. Once your order ships, you’ll receive a shipping confirmation email with a tracking number so you can follow its journey. Processing times for customized or pre-order items may take an additional 3–5 business days, and we’ll notify you if there’s any delay.

We offer free standard shipping on domestic orders over ₹1,499; for orders below this threshold, a flat rate of ₹99 applies. Standard delivery typically takes 3–7 business days, though remote areas may require an additional 1–2 days. Expedited shipping options are available at checkout for an extra fee, with delivery in 1–3 business days after dispatch.

For international orders, shipping rates and delivery times vary by destination and will be calculated at checkout. Please note that import duties, taxes, and customs fees are the responsibility of the recipient. If your package is lost or damaged in transit, contact us immediately at support@sillyduck.in with your order number and tracking details, and we’ll work with the carrier to resolve the issue.