At Silly Duck, we want you to love your purchase. If you need to cancel your order, you may do so within 24 hours by emailing us at support@sillyduck.in. Cancellations made after 24 hours will be eligible for store credit only, and ready-to-ship items cannot be canceled once processing begins.

If there's an issue with your order, please contact us within 48 hours of delivery. Returns are only accepted after you receive a Return Authorization Email, and items must be unused, in their original packaging, and shipped back within 7 days. We do not accept returns on sale items, used products, or customized orders.

Refunds are issued only if we’ve made a mistake, such as sending a damaged or incorrect product, and will include the product cost and shipping. For cancellations not due to our error, shipping and handling charges will be deducted. Approved refunds are processed within 2 business days after we receive and inspect the return.

For any help, reach out to us at support@sillyduck.in